Privacy Policy

At Attendly, powered by ARC AI, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy describes how we collect, use, and store your information when you use our ticket booking service.

1. Information We Collect

To process your grandstand seat bookings and issue QR tickets, we collect the following information during checkout:

• Personal Details: Full Name, Email Address, and Phone Number.
• Booking Details: Batch Year and selected seat numbers.
• Payment Verification: An uploaded image of your bank transfer receipt/slip.

2. How We Use Your Information

We use your personal data strictly for transaction processing and event entry verification:

• To allocate your selected seats on the seating plan.
• To verify your payment slip against our bank records.
• To email your personal QR ticket once verification is complete.
• To scan and validate your QR ticket at the gate on the event day.

3. Data Security and Retention

Your data is stored securely in our database and is only accessible by the authorized event organizing team. We implement security safeguards to protect your personal details from unauthorized access or alteration. We retain your transaction details only for the duration necessary to conduct the event and reconcile accounts, after which personal files and uploads are purged or anonymized.

4. Third-Party Sharing

We do not sell, rent, or trade your personal information to third parties. We only share details with trusted infrastructure providers (such as Supabase for database hosting and Resend for transactional email delivery) necessary to fulfill our booking services.

5. Contact Us

If you have any questions or concerns regarding your data or this policy, please contact the organizing team or reach out to us at www.arcai.agency.